# Contact Enrichment

### 1. Where do the phone numbers and emails come from?

Leadbay partners with **FullEnrich**, the most reliable provider we've tested for contact data.\
FullEnrich uses a **waterfall strategy** — searching over 15 databases in order. If one source doesn't have the data, the next is queried automatically.

**Results:**

* Phone numbers: \~65% coverage
* Emails: \~80% coverage

Tested across various industries and company types.

### 2. Enrich a suggested contact

1. Open a lead profile and go to the **Contacts** tab,
2. Click **Enrich** on any suggested contact,
3. Wait a few seconds (max 2 minutes),
4. You're only charged if the data is found.

**How does Leadbay suggest contacts?**

Leadbay automatically suggests people to enrich based on your **target persona**.

If your target is **Head of Sales**, Leadbay will find and suggest:

* People **close to this role** (e.g., Sales Directors, Commercial Managers)
* Within companies you're tracking

These suggestions appear under **"To be enriched contacts"**.\
Once enriched, they move to **"Enriched / added contacts"** with their email, phone, and LinkedIn profile.

<figure><img src="/files/kXyVWwKF8WC4IGUWd4SJ" alt="" width="375"><figcaption></figcaption></figure>

### 3. Enrich a contact Leadbay didn't suggest

<figure><img src="/files/j9bgzIb4Y037u42Qkaq3" alt="" width="375"><figcaption></figcaption></figure>

Two options:

1. **Manual entry**: enter name and surname via **Add contact**, then click **Enrich**
2. **LinkedIn**: paste the LinkedIn URL in **Add contact**, then click **Enrich**

### 4. Bulk Enrichment

You can enrich contacts for multiple leads at once:

1. Select leads using checkboxes in any tab (Discover, Monitor, or Activate)
2. Click **Enrichment** in the toolbar
3. Choose the **job titles** you want to target
4. Launch the bulk enrichment

You'll receive a **notification** (bell icon, top-right) when enrichments complete.

### 5. How much does it cost?

* **Email**: 1 token (€0.06 per match)
* **Phone number**: 10 tokens (€0.60 per match)

**Examples:**

* Spend €30 → up to 500 matched emails **or** 50 phones
* Spend €3,000 → up to 50,000 matched emails **or** 5,000 phones

### 6. Subscription & Enrichment Tokens

Manage billing and enrichment tokens from the **Subscription** tab in the side menu.

<figure><img src="/files/fsEjQuG8EgGyopdpA9jC" alt=""><figcaption><p>Subscription &#x26; enrichment tokens</p></figcaption></figure>

#### Billing

* Leadbay uses **Stripe** for secure billing
* Click **"Manage my subscription"** to update your payment method or subscription

#### Enrichment Tokens

* You have a monthly pack of enrichment tokens (default varies by plan)
* The progress bar shows how many tokens you've used
* You're **only charged tokens when enrichment is successful**
* Adjust your monthly token pack using the **+ / –** buttons
* Toggle enrichment **On/Off** at any time using the switch

### 7. Privacy

Your enriched data is **only visible to your organization**.\
It will **never** be shared with or reused by other Leadbay customers.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.leadbay.app/doc/product-guides/contact-enrichment.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.