Contact Enrichment

How does enrichment work?

1. Where do the phone numbers and emails come from?

Leadbay partners with FullEnrich, the most reliable provider we've tested for contact data. FullEnrich uses a waterfall strategy — searching over 15 databases in order. If one source doesn't have the data, the next is queried automatically.

Results:

• Phone numbers: ~65% coverage

• Emails: ~80% coverage

Tested across various industries and company types.

2. Enrich a suggested contact

1. Open a lead profile and go to the Contacts tab,

2. Click Enrich on any suggested contact,

3. Wait a few seconds (max 2 minutes),

4. You're only charged if the data is found.

How does Leadbay suggest contacts?

Leadbay automatically suggests people to enrich based on your target persona.

If your target is Head of Sales, Leadbay will find and suggest:

• People close to this role (e.g., Sales Directors, Commercial Managers)

• Within companies you're tracking

These suggestions appear under "To be enriched contacts". Once enriched, they move to "Enriched / added contacts" with their email, phone, and LinkedIn profile.

3. Enrich a contact Leadbay didn't suggest

Two options:

1. Manual entry: enter name and surname via Add contact, then click Enrich

2. LinkedIn: paste the LinkedIn URL in Add contact, then click Enrich

4. Bulk Enrichment

You can enrich contacts for multiple leads at once:

1. Select leads using checkboxes in any tab (Discover, Monitor, or Activate)

2. Click Enrichment in the toolbar

3. Choose the job titles you want to target

4. Launch the bulk enrichment

You'll receive a notification (bell icon, top-right) when enrichments complete.

5. How much does it cost?

• Email: 1 token (€0.06 per match)

• Phone number: 10 tokens (€0.60 per match)

Examples:

• Spend €30 → up to 500 matched emails or 50 phones

• Spend €3,000 → up to 50,000 matched emails or 5,000 phones

6. Subscription & Enrichment Tokens

Manage billing and enrichment tokens from the Subscription tab in the side menu.

Subscription & enrichment tokens

Billing

• Leadbay uses Stripe for secure billing

• Click "Manage my subscription" to update your payment method or subscription

Enrichment Tokens

• You have a monthly pack of enrichment tokens (default varies by plan)

• The progress bar shows how many tokens you've used

• You're only charged tokens when enrichment is successful

• Adjust your monthly token pack using the + / – buttons

• Toggle enrichment On/Off at any time using the switch

7. Privacy

Your enriched data is only visible to your organization. It will never be shared with or reused by other Leadbay customers.